Most Frequent Questions and Answers

What are the types of shipments available?

There are two types of shipment according to the size of your goods:

  • Full container load (FCL) 20" or 40"

  • Less than container load (LCL)

What are the types of containers available?

There are different types of containers you can ship your goods in according to type and size of goods:

  • Dry containers (20' or 40')

  • Refrigerated containers (20' or 40')

How long does freight shipping take?

The time of freight shipping is impacted by many factors including distance, shipping mode, route, and season.

  • Air freight can take 5-10 days.

  • Sea freight can range anywhere from 20-45 days or more.

How are shipping rates determined?

The following factors help determine the rate:

  • Commodity

  • Mode of transportation ( air, sea, or land)

  • Shipment dimensions

  • Weight

  • Origin and destination

  • Seasonality

What is the difference between Freight Collect and Freight Prepaid?

The freight is essentially the cost of international shipping.

Freight Collect means that the receiver is responsible for all freight charges. It implies that shipping, as well as additional charges, are the responsibility of the shipment receiver. It is seen in the case of FOB.

Freight Prepaid means that the shipping charges are the responsibility of the shipper. It is the agreement in case of CIF, CFR, …

What do FOB, CFR, and CIF terms mean in shipping?

FOB, CFR, and CIF are international shipping agreements used in the transportation of goods between a buyer and a seller.

  • FOB: Under FOB shipping terms, the seller is responsible for all costs involved in the process up until the goods are on a vessel at the designated port.

  • CFR: is a trade term that requires the seller to transport goods by sea to the buyer’s destination. (Includes the cost of shipping but excludes the insurance).

  • CIF: is what a seller pays to cover the cost of shipping, as well as the insurance to protect against the potential damage of loss to a buyer's order. (Includes the cost of shipping & insurance).